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Kiosk mode & self check-in
Kiosk mode & self check-in
Allow patients to check themselves in and fill out any paperwork using our self-service kiosk mode.
11 articles in this collection
Written by
Brendan Kilfoil
Overview
An overview of self check-in via kiosk mode
A quick overview of self check-in, with deep-dives available!
Written by
Brendan Kilfoil
Updated over a week ago
Greeting your patients
When in kiosk mode, the iPad will display subtle animations to grab the attention of your patients when they walk in.
Written by
Brendan Kilfoil
Updated over a week ago
Identifying a patient
We ask patients to enter their DOB — if an appointment is found that day for someone with that DOB, we'll ask them to confirm.
Written by
Brendan Kilfoil
Updated over a week ago
Filling out a form
This optional step during check-in will automatically ask patients of a certain appointment type for extra information.
Written by
Brendan Kilfoil
Updated over a week ago
Checking a patient in
This is the final step in the process, and it happens automatically once the patient has selected their appointment.
Written by
Brendan Kilfoil
Updated over a week ago
Configuration
Setting up self check-in via kiosk mode
How to configure your iPad to allow for self check-in via kiosk mode.
Written by
Brendan Kilfoil
Updated over a week ago
Switch on Guided Access
Guided Access locks your iPad into the foreground app (i.e. Finger-Ink), this is a must for self check-in.
Written by
Brendan Kilfoil
Updated over a week ago
Ensure the iPad is plugged in and charging
Without being plugged in, the iPad is likely to run out of battery at some point during the day.
Written by
Brendan Kilfoil
Updated over a week ago
Configure the welcome screen
Customise what your patients see when they first walk into your clinic.
Written by
Brendan Kilfoil
Updated over a week ago
Setup form requirements
You can require patients who are trying to check in to fill out a form before they actually do — here's how.
Written by
Brendan Kilfoil
Updated over a week ago
Launch kiosk mode
Here's the part where you actually put the iPad into kiosk mode so your patients can check themselves in!
Written by
Brendan Kilfoil
Updated over a week ago