Kiosk mode / self check-in

Allow patients to check themselves in and fill out any paperwork using our self-service kiosk mode.

11 articles in this collection
Written by Brendan Kilfoil

Overview

What is kiosk mode / self check-in, and how does it work?

A quick overview of self check-in and how it works!

Written by Brendan Kilfoil
Updated over a week ago

Greeting your patients

When in kiosk mode, the iPad will display subtle animations to grab the attention of your patients when they walk in.

Written by Brendan Kilfoil
Updated over a week ago

Identifying a patient

We ask patients to enter their DOB, with an optional mobile number follow-up. Initials can be requested too.

Written by Brendan Kilfoil
Updated over a week ago

Filling out a form

This optional step during check-in will automatically ask patients of a certain appointment type for extra information.

Written by Brendan Kilfoil
Updated over a week ago

Checking a patient in

This is the final step in the process, and it happens automatically once the patient has selected their appointment.

Written by Brendan Kilfoil
Updated over a week ago

Configuration

Setting up patient check-in via kiosk mode

How to configure your iPad to allow for self check-in via kiosk mode.

Written by Brendan Kilfoil
Updated over a week ago

Switch on Guided Access

Guided Access locks your iPad into the foreground app (i.e. Finger-Ink), this is a must for self check-in.

Written by Brendan Kilfoil
Updated over a week ago

Ensure the iPad is plugged in and charging

Without being plugged in, the iPad is likely to run out of battery at some point during the day.

Written by Brendan Kilfoil
Updated over a week ago

Configure the check-in flow

Customise what your patients see when they first walk into your clinic.

Written by Brendan Kilfoil
Updated over a week ago

Setup form requirements

You can require patients to fill out a form during check-in and, if you want, only if they haven't filled out that form before.

Written by Brendan Kilfoil
Updated over a week ago

Launch kiosk mode

Here's the part where you actually put the iPad into kiosk mode so your patients can check themselves in!

Written by Brendan Kilfoil
Updated over a week ago