In-clinic form filling

Everything you need to know about filling out forms in the clinic

13 articles in this collection
Written by Brendan Kilfoil and Chris Hetem

Overview

Starting a form for a patient

Tap on a patient, select the form and you're away!

Written by Chris Hetem
Updated over a week ago

Where does the form go after it’s filled?

Finger-Ink's Cliniko integration explained

Written by Chris Hetem
Updated over a week ago

Advanced features

The name-matching safety net

Our safety net feature prevents patient information overwriting the wrong patient.

Written by Brendan Kilfoil
Updated this week

How to exit the form-filling process

If you've started a form for a patient, but want to cancel out, hit the exit button in the bottom right-hand corner of the screen.

Written by Brendan Kilfoil
Updated this week

How to continue a form after the app is closed

How to continue a form after the app is closed or the iPad falls asleep

Written by Chris Hetem
Updated this week

How to stop the iPad from going to sleep

Ever start a form for a patient, get chatting, then the iPad locks so you have to do it all over again?

Written by Brendan Kilfoil
Updated this week

Configuration

Single vs multiple API keys

Cliniko's permissions dictate that treatment notes are only editable by the practitioner who's API key was used to created them.

Written by Brendan Kilfoil
Updated over a week ago

Adding additional API keys

How exactly you go about adding additional Cliniko API keys to the app.

Written by Brendan Kilfoil
Updated over a week ago

Adding / changing forms

How to add or change a form from the iPad. Spoiler alert – you can't; use the online editor instead.

Written by Chris Hetem
Updated over a week ago

FAQs

Do I really need to add API keys for each practitioner?

Written by Chris Hetem
Updated this week

Troubleshooting

The treatment notes are being created as the wrong practitioner

Written by Chris Hetem
Updated this week

Why aren't referral sources populating the patient record correctly?

Some do, but some don't. Here's why.

Written by Brendan Kilfoil
Updated this week

How do I fix referral sources for patients who used versions of the app prior to 3.0.0?

Finger-Ink didn't support properly sending referral sources to Cliniko until version 3.0.0 — here's how to get all those past ones fixed.

Written by Brendan Kilfoil
Updated this week