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How do I add a video to my Form?
How do I add a video to my Form?

Learn how to use videos in your Forms to improve patient retention.

Brendan Kilfoil avatar
Written by Brendan Kilfoil
Updated over a week ago

Videos are a great opportunity for you to introduce your team, provide visual instructions on how to get to your practice, or provide complicated instructions that might just need that human touch.

Let's dive in.

Privacy implications of embedding a video

Before you embed a video, you should consider the privacy implications of doing so.

When a patient watches a video, or loads thumbnail of a video — they're making a request to the company with which the video is hosted. This request carries information with it: some information about the patient's browser, and their IP address — which can be used to uniquely identify someone.

The video hosting company decides what they do with that information — record or discard — usually in accordance with their privacy policy.

We support only two video hosts: Vimeo and YouTube. Of the two, Vimeo has the better privacy story. However, the privacy story can be improved on YouTube as well.

Getting the embed URL

The embed URL is the unique link to the video, provided by the host of the video. This lets people access it through another page (like a Finger-Ink Form).

From Vimeo

First, sign into Vimeo and browse to the video you're wanting to embed. Then, click the embed button in the top right-hand corner of the screen:

This brings up the embed modal with some HTML code. Ignore most of it, but copy this highlighted part only (the part starting with https and ending just before the question mark):

This (e.g. https://player.vimeo.com/video/172639431) is the embed URL. However, it's not respecting anyone's privacy just yet.

Add ?dnt=1 to the end of this URL. This is now the full URL you'll use in the editor, for example:

https://player.vimeo.com/video/172639431?dnt=1

Why did we add ?dnt=1? This ensures an embedded video is loaded with the "Do Not Track" setting. You can read more about this on Vimeo's player parameters page if you like, but the relevant bit is this:

From YouTube

Browse to the video you'd like to embed, then click on the share button:

This brings up the share modal. Click the embed button:

This brings up the embed menu. You'll copy the URL in a sec, but before please ensure "Enable privacy-enhanced mode" is checked:

While this doesn't go as far as the dnt parameter for Vimeo embeds, it still offers a little more privacy than a regular YouTube embed. You can read more about privacy-enhanced mode here.

Now that you've done that, scroll back up and copy the URL:

Now you've got the URL for use in the editor! E.g.

https://www.youtube-nocookie.com/embed/KQnDxjm4POs

Notice the domain is youtube-nocookie.com instead of youtube.com.

Using the editor to embed a video

To embed a video, first select the new Embedded video field type for the field:

Then paste in the URL you got in the previous step into the box provided, and you're done:

You'll note that the video doesn't play automatically — that's OK! Press the play button and the video will play as expected.

Privacy in the Finger-Ink iPad app

The iPad app embeds videos in a slightly different way compared with web forms. As such, we force the use of dnt?=1 and youtube-nocookie.com — regardless of whether or not you've used this in your embeds.

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