Often prompted by "How did you hear about us?", or "How were you referred here?", this field type is super valuable as it links to the referral sources report in Cliniko.
To add this to your form, add a field and change that field to a "Patient referral sources" type.
The referral sources field is one our standard patient fields that works with Cliniko to push/pull data to the right place on the patient record.
You'll notice that it's "options locked":
That's because the list of options are pulled directly from your Cliniko account. (except for "Contact" and "Patient" — see the section down the bottom of the page to find out why)
Here's ours set up in Cliniko (which match with the referral sources in Finger-Ink in the above screenshot):
To change the referral sources list of options:
Add/remove/update referral sources in Cliniko by going to Settings > Referral Sources (under the Patients heading). Cliniko has a full help article on setting up Referral Sources here.
After you've made the changes you want, go back to the Finger-Ink portal and visit the "Cliniko" page.
Press the button marked "refresh Cliniko data". This will update your referral sources and update any form that uses them with the latest.
Why don't we bring through "Contact" and "Patient"?
We have "smooshed" (that's the technical term) the "Contact" and "Patient" referral source into one, which we call "Person". Choosing "Person" will prompt the patient to enter the name of the individual that referred them.
For privacy reasons, we don't expose any of your contacts or patients to the patient filling out the form. This means that we don't offer any autocomplete functionality when the patient chooses the "Person" option.
We've done this for two reasons:
Your patient may not know if the person who referred them was actually a patient or not.
We haven't yet figured out the best way to deal with matching a patient's entry into this field with your Cliniko contact's database — while still maintaining privacy of your contacts database.
Because of this, the name the patient enters after choosing Person does not go into your contacts database, but instead is put into the "Extra Information" box on the patient record.
Please see this article for more information about all this.