Whether you're on the Basic (pay as you go) plan and need to know your monthly usage, or you're just curious — you can see your current and past usage using the Finger-Ink Portal.

Once you're signed-in, visit the Subscription page and look near the top of the screen for your current usage:

These graphs show both the current (right-most bars) and historical usage for form responses and kiosk check-ins.

If you look closely at the form responses box, you'll also see your current usage broken down by source (iPad app responses & web responses):

Prior to July 2025, we didn't track which of your iPads processed each check-in — but we do now! Each of your authorised iPads is colour-coded and displayed on the graph month-by-month.

In this example, you can see historical data which was not tracked by specific iPad, then July 2025 which is tracked by specific iPad:

If you're on the Basic plan, then it's worth knowing that the number of form responses you see on these graphs may not exactly match what you're billed. The reason for this is because this usage is collected from the beginning of the month to the end — but your billing cycle (i.e. the anniversary of when you activated your subscription) may be in the middle of the month!

The process that calculates and sends your usage to our billing system accounts for this — sending usage once a day for all those accounts on the Basic plan.

If you're on the Basic plan, we turn on usage notifications by default. These are emails that you will receive when your usage exceeds 50%, 80% and 95% of what you might have paid, had you been on an unlimited plan, in that month:

If you start getting these usage alerts often enough, you may want to consider switching your subscription to an unlimited plan.

If you'd like to know more about the plans we offer, please check out this article.

If you're not quite on the plan that fits your clinic, check out this article on changing your plan.